Lifescan SureStep Pro User Manual download pdf (Page 93)

If you cannot resolve a problem, call LifeScan Healthcare Professional Line:

1 800 524-7226 (USA)

1 888 353-0800 (Canada)

Error 3

Test Strip

The bedside unit

detected a problem

with the position of

the test strip.

1.Clean bedside unit,

especially contact points in

lens area, but

NOTE: Before cleaning,

compare color of test strip

confirmation dot to Color

Chart on test strip bottle. If

glucose level is very high

or very low, take appropri-

ate steps to monitor

patient and provide

medical care.

• Repeat test with new

test strip.

• Do not move test strip

after you insert it. Remove

test strip only when test is

complete.

2.If you continue to get any

error message, obtain a

laboratory result. Take

appropriate steps to

monitor patient and

provide medical care while

awaiting laboratory result.

3.Contact LifeScan for help.

ERROR

POSSIBLE

CAUSE

SOLUTION

BU.book Page 81 Monday, October 28, 2002 11:14 PM

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Lifescan SureStep Pro User Manual Page 93