Lifescan SureStep Pro User Manual download pdf (Page 102)

Troubleshooting

If you cannot resolve a problem, call LifeScan Healthcare Professional Line:

1 800 524-7226 (USA)

1 888 353-0800 (Canada)

Shake vial

and apply

(High,

Normal,

Low) control

Bedside unit is

ready for control

solution

application.

Gently shake vial. Touch a

drop of solution to center of

pink test square.

• If white pad becomes satu-

rated, you have applied

too much solution. Repeat

application with new strip.

• If white patches or streaks

appear on confirmation

dot, you have not applied

enough solution. Repeat

application with new strip.

Strip Lot

Expired

Test strip lot

expired.

Enter and use new test strip

lot. Discard any remaining

expired test strips.

This QC Test

Not Required

Continue?

QC solution level

was not selected as

required test by

administrator.

Do not perform QC test using

this level unless you

understand that if test is

performed and fails and QC

lockout mode was selected,

bedside unit will lock out

users until this test and all

required QC tests are

performed and pass.

Upload

Overdue

Data transfer not

performed within

specified time.

Transfer data.

Wrong

Reagent

Type

Type of reagent

(solution) entered

does not match

test type.

Check reagent type (low,

normal, high, linearity, or

unknown) and re-enter

information.

MESSAGE

POSSIBLE

CAUSE

SOLUTION

BU.book Page 90 Monday, October 28, 2002 11:14 PM

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Lifescan SureStep Pro User Manual Page 102

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