Lifescan SureStep Pro User Manual download pdf (Page 95)

If you cannot resolve a problem, call LifeScan Healthcare Professional Line:

1 800 524-7226 (USA)

1 888 353-0800 (Canada)

Error 5

Meter Optics

The bedside unit

detected a problem

with the optical

system.

1.Clean bedside unit,

especially gray area inside

test strip holder, but

NOTE: Before cleaning,

compare color of test strip

confirmation dot to Color

Chart on test strip bottle. If

glucose level is very high

or very low, take appropri-

ate steps to monitor

patient and provide

medical care.

• Repeat test with new

test strip.

• Make sure test strip

holder is fully inserted into

bedside unit.

• Wait for “Insert Strip” to

appear on display before

inserting test strip.

2.If you continue to get any

error message, obtain a

laboratory result. Take

appropriate steps to

monitor patient and

provide medical care while

awaiting laboratory result.

3.Contact LifeScan for help.

ERROR

POSSIBLE

CAUSE

SOLUTION

BU.book Page 83 Monday, October 28, 2002 11:14 PM

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Lifescan SureStep Pro User Manual Page 95